Privacy Policy

Your privacy matters deeply to us. This comprehensive policy explains how oracynthileo collects, uses, and protects your personal information when you engage with our financial education services.

Information We Collect

When you interact with our financial planning education platform, we gather information through several channels. Personal details you provide directly include your name, email address, phone number, and professional background when enrolling in courses or requesting information about our programs.

Account Registration Data

Creating an account requires basic contact information, educational background, and learning preferences. We also collect payment information for course enrollment, though credit card details are processed through secure third-party payment processors and never stored on our servers.

Learning Analytics

Our platform tracks your progress through courses, quiz results, and engagement patterns. This helps us understand which financial concepts resonate most with learners and improve our curriculum accordingly. We monitor time spent on different modules, completion rates, and areas where students commonly request additional support.

Technical Information

Like most websites, we automatically collect certain technical data including your IP address, browser type, device information, and general location data. This information helps us optimize our platform performance and ensure compatibility across different devices and browsers.

Important Note: We never collect sensitive financial information such as bank account details, investment portfolio specifics, or personal financial statements. Our focus remains on educational content delivery rather than financial advisory services.

How We Use Your Information

Your information serves several key purposes that enhance your learning experience. Primarily, we use personal data to deliver course content, track your educational progress, and provide personalized learning recommendations based on your interests and performance patterns.

Delivering course materials and educational resources tailored to your learning pace
Sending important updates about course schedules, new programs, and platform improvements
Providing technical support and responding to your inquiries about course content
Analyzing learning patterns to improve our curriculum and teaching methods
Ensuring platform security and preventing unauthorized access to your account
Complying with Australian educational regulations and quality assurance standards

Marketing Communications

We may send you information about new courses, special workshops, or educational resources that align with your indicated interests. However, every marketing email includes clear unsubscribe options, and you can modify your communication preferences through your account settings at any time.

Research and Development

Aggregated, anonymized data helps us understand broader learning trends and improve our educational approach. For example, we might analyze which financial topics generate the most questions to develop additional support materials. Individual student information is never used in these analyses.

Information Sharing and Disclosure

oracynthileo does not sell, rent, or trade your personal information to third parties for marketing purposes. We maintain strict controls over data sharing and only disclose information in specific, limited circumstances that support your educational experience or comply with legal obligations.

Service Providers

We work with carefully selected service providers who help deliver our educational services. These include payment processors for course enrollment, email service providers for course communications, and hosting services for our learning platform. All service providers sign strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose personal information if required by Australian law, court orders, or government regulations. This might include responding to lawful requests from regulatory bodies or law enforcement agencies. In such cases, we review each request carefully and provide only the minimum information legally required.

Business Transfers

If oracynthileo undergoes a merger, acquisition, or sale of assets, student information may be transferred as part of that transaction. Students would be notified of any such change through email and prominent website notices, with options to request account deletion before the transfer if desired.

Your Rights and Choices

Under Australian Privacy Principles, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and accessible through multiple channels.

Access and Correction

You can review and update most of your personal information through your account dashboard. This includes contact details, learning preferences, and communication settings. For information not accessible through your account, contact our privacy team, and we'll provide a complete copy of your data within 30 days.

Data Deletion

You may request deletion of your personal information at any time. We'll remove your data within 60 days of your request, though we may retain certain information for legitimate business purposes such as financial records for tax compliance or anonymized learning analytics for course improvement.

Marketing Preferences

You control all marketing communications from oracynthileo. Unsubscribe from emails using the link in any message, adjust preferences in your account settings, or contact us directly. Changes take effect within 48 hours, though you'll continue receiving essential course-related communications.

Data Portability: If you wish to transfer your learning progress to another platform, we can provide your course data in standard formats. Contact our support team to discuss specific data export options.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement multiple layers of security measures designed to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. All connections to our website use SSL/TLS encryption, and sensitive data is encrypted using AES-256 standards. Regular security audits and penetration testing help identify and address potential vulnerabilities before they become risks.

Access Controls

Employee access to personal information follows strict need-to-know principles. Staff members receive regular privacy training and must sign confidentiality agreements. We maintain detailed access logs and conduct regular reviews to ensure only authorized personnel can view student data.

Incident Response

In the unlikely event of a data security incident, we have comprehensive response procedures in place. These include immediate containment measures, thorough investigation protocols, and prompt notification of affected individuals and relevant authorities as required by Australian law.

Data Retention

We retain personal information only as long as necessary for educational purposes or legal compliance. Active student accounts maintain full data access throughout enrollment and for two years after course completion. Inactive accounts are systematically reviewed and purged according to our retention schedule.

International Data Transfers

While oracynthileo is based in Australia, some of our service providers operate internationally. When personal information is transferred outside Australia, we ensure adequate protection through various safeguards and compliance mechanisms.

Transfer Safeguards

International transfers only occur with service providers who demonstrate adequate privacy protections equivalent to Australian standards. This might include providers in countries with adequacy determinations or those who have signed standard contractual clauses that ensure proper data protection.

Cloud Services

Our learning platform utilizes cloud hosting services that may store data in multiple international locations for performance and redundancy purposes. These providers maintain strict security standards and contractual commitments to protect Australian personal information regardless of storage location.

Cookies and Tracking Technologies

Our website uses various technologies to enhance your learning experience and gather insights about platform usage. Understanding these technologies helps you make informed decisions about your privacy preferences.

Essential Cookies

Some cookies are necessary for basic website functionality, including maintaining your login session, remembering your course progress, and ensuring security features work properly. These cannot be disabled without significantly impacting your ability to use the platform effectively.

Analytics and Performance

We use analytics tools to understand how students interact with course materials, which helps us improve content delivery and identify technical issues. These tools collect anonymized usage data and do not identify individual users unless you're logged into your account.

Cookie Management

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide clear information about cookie usage when you first visit our site, with options to customize your preferences.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through multiple channels and provide clear explanations of what has changed.

Notification Process

Material changes to this policy will be communicated via email to all active students at least 30 days before taking effect. We'll also post prominent notices on our website and in your account dashboard. Minor updates, such as clarifications or additional examples, may be implemented with shorter notice periods.

Continued Use

Your continued use of our services after policy changes indicates acceptance of the updated terms. However, if you disagree with significant changes, you can request account deletion or modification of your personal information before the changes take effect.

Privacy Questions and Contact Information

For privacy-related inquiries, data access requests, or concerns about how we handle your information, please contact our Privacy Officer:

oracynthileo Privacy Team
Level 1, 35/67 O'Connell Street
North Adelaide SA 5006, Australia

Email: info@oracynthileo.sbs
Phone: +61 8 9796 4650

We aim to respond to all privacy inquiries within 5 business days and resolve most requests within 30 days.

Last updated: March 15, 2025